At Frontier Wealth Management, we respect your privacy and are committed to safeguarding the personal data entrusted to us. This notice explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) and relevant industry guidelines.
Collection of Personal Data
We may collect personal data such as:
- Identification details (e.g., name, NRIC/passport number, date of birth)
- Contact information (e.g., address, phone number, email)
- Financial information (e.g., income, assets, liabilities, insurance policies)
- Transaction records related to products and services you engage with us
This information is collected when you interact with us, including through application forms, consultations, digital platforms, or feedback channels.
Use of Personal Data
Your personal data may be used for the following purposes:
- Providing financial advisory services and processing applications for financial products
- Managing and servicing your accounts and policies
- Compliance with legal, regulatory, and industry requirements
- Conducting due diligence, monitoring, and risk management activities
- Improving our services through feedback and client engagement
Disclosure of Personal Data
We may disclose your personal data to:
- Regulators and government agencies (e.g., MAS, PDPC)
- Insurers, product providers, and business partners for servicing your policies
- Professional advisers, auditors, and service providers supporting our operations
- Permitted third parties only where necessary and with appropriate safeguards
We will never sell your personal data to external parties.
Protection of Personal Data
- Security Measures: We implement strict administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or misuse.
- Retention: Personal data is retained only as long as necessary to fulfill the purposes stated or as required by law.
- Access & Correction: You may request access to your personal data or correction of inaccuracies by contacting our Data Protection Officer (DPO).
Your Consent
By providing your personal data to us, you consent to its collection, use, and disclosure in accordance with this notice. You may withdraw consent at any time, subject to legal or contractual restrictions.
Contact Us
For queries regarding our Personal Data Protection practices, please contact:
📧 Email: ops@frontier-wealth.com
📞 Phone: +65 6977 6515
📮 Mail: 1 Coleman Street, #B1-32, The Adelphi, Singapore 179803